I. WHAT WILL YOU DO 

Training 

• Plan and conduct training of New Employees based on the company‘s Standard Operating Procedures
• Plan and conduct periodic re-training to improve the skills of employees of existing stores
• Training store staff on sales, service and problem solving knowledge at the store
• Training staff store franchise on company operations based on franchise contracts
• Check, modify and improve the Material on a monthly basis, measure and evaluate training knowledge of trainees

Update information 

• Manage and update training results of store staff
• Control training costs;
• Propose and offer solutions, improve training content in line with the company‘s activities  
• Monthly report to the Manager of training department. 

II. WHAT DO YOU NEED

• Having general knowledge and understanding of retail services is an advantage
• At least 1 year training in retail chain or F&B.
• Ability to work independently, have a sense of responsibility, problem solving and multi-tasking
• Good communication skills, positive and agile working attitude
• Good skills in Word, Excel & Power Point and English (speaking and writing basic)